-
Need technical assistance re table builder & beaver builder module
updated 2 months, 3 weeks ago 3 Members · 5 Posts
-
I tried to email support directly but the email bounced. Please check on that, as it’s impossible to reach you directly.
I am using a table inside a Beaver Builder tabs module and there is a display problem. The tech support person from BB has asked for some information from you; can you please provide it? The message is below:
I understand the issue you are facing. This is happening because in Tab Module the content is hidden and is shown only when we click on the tab and some modules like the one you are using for the table use JS to adjust the layout of the module which is not possible when the content is hidden.
Therefore, the layout is incorrect in both the cases i.e. on desktop and on mobile.Since the issue is happening because the JS for the table used in the tabs is not triggering on the tab switch we will need help from the table’s developer. Can you ask them to share a JS function that we could add to our code so that the table’s JS triggers when the tabs are switched?
-
Is anyone going to respond?
-
Hi Amy,
I am really sorry to hear that the email bounced.
I will look into that.
Meanwhile, please allow me sometime to look into the BB issue and get back to you as soon as I have something.
Kind regards.
-
-
Hello Amy,
We are working on a possible fix, but for testing it effectively, we need the layout you are using so we can be sure that is is fixed. Can you please share the live URL of the web page this table is in? If you don’t want to share it here, please send it to
colbrand@gmail.com.Best regards.
-
Hello Amy,
Issue regarding to tables that are hidden at page load through tabs or other means is fixed and will be available with the next update (1.3.4). Sorry for the inconvenience.
Best regards.
Log in to reply.