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  • Save Table Doesn't work

     Erdem updated 1 week, 1 day ago 2 Members · 2 Posts
  • Gordon

    Member
    July 27, 2020 at 2:50 pm

    WordPress 5.4.2
    Google Chrome 83.0.4103.116 (Official Build) (64-bit)
    iMac running MacOS 10.14.6

    Hi, I just installed the plugin and tried to create a table. The SAVE TABLE button is clickable but doesn’t do anything. The status bar in my browser shows a null link:

    https://mydomain.com/wp-admin/admin.php?page=wptb-builder#

    I don’t know if this helps, but Chrome Consol shows the following:

    – – –

    WPTB_BuilderControls.js?ver=1.2.4:104 WebSocket connection to ‘wss://smartcookie.com.pl:3488/’ failed: Error in connection establishment: net::ERR_CONNECTION_TIMED_OUT

    parcelRequire.PMBU @ WPTB_BuilderControls.js?ver=1.2.4:104

    – – –

    Can you assist me?

  • Erdem

    Member
    July 28, 2020 at 1:32 pm

    Hello Gordon,

    Sorry to hear you are having an issue with save button. As we see from the console error, it seems like builder can not connect to WordPress server to trigger a save operation. Will investigate the issue. but in the meantime please try clearing your browser cache, and also try again with a different too. Will give you an update when we finished our tests.

    Best regards and have a great day.

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