In this guide, we will show you how to quickly identify and fix the issue.

What the Problem Looks Like

When this issue occurs, you may notice the following:

• The Table List shows “No results found.”
• Your tables are not visible in WP Table Builder → All Tables
• You see the message:

“Something went wrong! Please reload the page!”

Even though the tables still exist in your database, they cannot load in the dashboard because the plugin cannot access the REST API.

Why This Happens

WordPress plugins often use the REST API (wp-json) to load and manage data in the admin dashboard.

WP Table Builder uses this API to display the list of tables.

However, some security plugins block the REST API for protection. When that happens, WP Table Builder cannot retrieve the table data, and the dashboard appears empty.

For example, one user reported that WP Cerber Security blocked the wp-json endpoint, which caused all tables to disappear from the dashboard.

How to Fix the Issue

Follow these steps to resolve the problem.

Step 1: Temporarily Disable Your Security Plugin

Go to:

WordPress Dashboard → Plugins

Temporarily deactivate your security plugin.

Step 2: Reload the WP Table Builder Page

Go to:

WP Table Builder → All Tables

If your tables appear again, the issue is caused by the security plugin blocking the REST API.

Step 3: Allow the REST API

Open your security plugin settings and allow access to the wp-json endpoint.

Many security plugins have options such as:

• REST API access
• API protection
• Blocking JSON endpoints

Make sure these settings allow WordPress plugins to access the REST API.

Important Note

Your tables are not deleted when this issue occurs. They are still stored in the database — they simply cannot load in the dashboard until the REST API is accessible again.

“An error occurred while activating Freemius, please check your license and try again.”

Don’t worry — this is a known issue and can be fixed in less than a minute by enabling Version Sync in the plugin settings.

Quick Fix: Enable Version Sync

Follow the steps below to resolve the issue.

1. Go to WordPress Dashboard → WP Table Builder
2. Click Settings
3. Under Plugin Options, enable “Version Sync”
4. Click Save

That’s it! Refresh the page and you’ll find that the error notice goes away.

What Happens After Enabling Version Sync?

Once Version Sync is enabled:

• The Freemius activation error is fixed
• Free & Pro versions are automatically synced
• You receive the latest plugin update
• License activation works smoothly

No data loss. No table breakage.

Still Seeing the Issue?

If the problem persists after enabling Version Sync:

• Make sure both Free & Pro plugins are active
• Clear any caching plugin or server cache
• Refresh the WordPress dashboard once
• Then try activating the license again

If it still doesn’t work, contact support with a screenshot — we’ll help you out quickly.

Final Recommendation

We strongly recommend keeping Version Sync enabled at all times. It prevents version-related issues and ensures you always receive the latest stable updates.