7+ Best FREE Chatbot Plugins for WordPress (AI-Powered)

Running an online business becomes easier if you have significant customer interactions. Nowadays, almost half the customers tend to follow their favorite brands on social platforms and websites. People are getting adapted to learning about new fashions, new products, and new items from social media more and more.

Prompt customer support becomes necessary to keep your customer satisfied with your service. A chatbot is a powerful marketing tool that will keep both parties interested and content by providing answers to typical and atypical customer queries. Understanding your customer’s requirements and providing a continuous statement will always help to build harmony with them.    

A chatbot is an artificial intelligence unit that can fabricate a simulated conversation with website explorers. Suppose it’s tough for you to have a continuous support team to respond to your customers, or you don’t have the workforce to have multiple conversations simultaneously. In that case, the chatbot is your option to run your work smoothly and effectively. It’s a handy tool; from collecting customer information to generating leads, the chatbot has clarified its name in the field. Here, we’ve prepared a list of the seven best free ai-powered chatbot plugins that will help you to serve your purpose perfectly. 

Plugin

Active Installs

Ratings

Download

Tidio

100,000+

HubSpot

300,000+

Smartsupp

30,000+

WP-Chatbot for Messenger

9,000+

Chatbot for WordPress

8,000+

Chatra

4,000+

MyAlice

100+

ChatBot

600+

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Now let’s dive into the details of these plugins.

1. Tidio

Tidio is one of the best chatbot plugins which is market-proven and verified by many customers. This plugin is easy to set up and mobile-friendly. It will offer you to create a chatbot with customized templates so that you can resolve your customer issues, automate your workflows and follow quality leads effectively. 

Tidio offers a drag-and-drop option to create your chatbot or customize any tailor-made templates. The customizable widget will help you access all conversations from one view panel so you can manage all the chats from one place. You can always grab the attention of potential clients by providing the best content and information that matches those clients’ profiles and interests. Tidio will provide customer support through live online chat and automated chat. The live typing preview will let you know what your customers are looking for in advance and assist you in preparing your answer accordingly. 

Tidio will also help you to have an overview of how your visitors interact, who is visiting, and what they are looking for, and provide ways to convert them into excitable leads. 

Key Features

  • Both live chat and automated chat options. 
  • Live typing preview.
  • Customizable widgets and templates. 
  • Collect and tag emails using its CRM and send the data to your CRM system.
  • Free iOS and android app. 
  • Drag and drop interface. 
  • Single panel view. 
  • Customized mail marketing. 

2. HubSpot

HubSpot unifies all necessary marketing and business tools into one place so that your online business runs smoother. As providing customer support is also a part of running a successful business, HubSpot has brought you an excellent live chat feature.

The live chat option lets your customer contact any of your employees to fix their issues directly. And the impressive thing about the chatbot is that you do not need any coding skills, as it includes canned templates and a great chatbot builder. 

Another impressive fact about HubSpot is that it allows you to create a chatbot to automate direct chat options when you are away. You can add personalized messages based on the information you already have about a customer. 

All conversations collected by chatbots will be synced automatically and stored on a contact’s timeline, ensuring you get a full context of every engagement. 

Key Features

  • Create Chatbot Without Coding
  • Dedicated Chatbot Builder
  • HubSpot’s Canned Templates
  • Highly Customizable Chatbot
  • Syncs with HubSpot’s Contact Database for Friendlier Response
  • Syncs Contact Messages into Contact’s Timeline
  • Qualify Leads, Book Meetings, and Provide Common Customer Support

Price: You can use HubSpot for free, but for more advanced functionality, you have to pay a minimum of $18 monthly for a single website. 

3. Smartsupp

Smartsupp will act as your assistant to create an in-store shopping experience online for your visitors. This plugin will be your right-hand man by optimizing your time and converting your visitors to loyal customers. 

Smartsupp lets you keep in touch with your customers through live chat and chatbot options. You can either have a direct conversation with visitors or choose the chatbot to answer the frequently asked questions. Both features will leave your customer happy and boost your sales. Also, with the help of an advanced real-time monitoring option, you can keep track of your customer’s interactions, see how they move around your site, and gather insights about where to improve and how to do it. 

Smartsupp will allow you to collect video recordings of your web traffic to understand what makes your customer lose interest or where they feel lost, so you can access the information to optimize your selling. 

Key Features

  • Mobile responsive.
  • Record user conversation sessions.
  • Video recordings.
  • GDPR compliant. 
  • Integration with Messenger.
  • One place chatting option. 
  • Filter spam by blocking visitors. 

4. WP-Chatbot for Messenger

WP-Chatbot for Messenger adds an omnichannel chatbot widget to your website that will be active on multiple platforms for instant messaging. This is a simple way to connect readily to your customers, convert those desirable leads, and engage your visitors effectively. 

This plugin allows you to use a single inbox to receive texts from Facebook pages, the website, or any other entry point. Integrating with Messenger gives you access to one of the largest marketplaces available today. Your customers can use their Facebook Messenger account to stay connected with you; if they have none, they can always choose the native web chat option. With the chatbot, you can continuously interact with your customers and increase the number of quality leads. 

WP-Chatbot for Messenger aims to impose a more significant user experience by providing live and automated chat options. You can always use AI or NLP to converse with your customer or use predefined sequential dialogues to engage your clients. 

Key Features

  • Customizable plugin.
  • Omnichat chatbot solution. 
  • Unified inbox to view all texts. 
  • Switch between Messenger chat and website chat. 
  • GDPR compliance. 
  • Templates for custom chatbots. 

5. Chatbot for WordPress

Chatbot for WordPress offers to minimize your effort but maximize customer interaction by giving you access to its simple, versatile, and efficient chatbot widget. 

This plugin offers you to add an interactive chatbot widget that can improvise conversations which will let you collect leads effortlessly. It will allow you to engage with your customer easily and gather effective feedback from them.  The booking option can streamline the booking process after finding the right time to make the appointment. You can easily collect necessary information and share those data to Google sheets or a CRM solution. Also, the widget will start a conversation automatically and decide whether to lead that visitor to a live chat system or an automated one. Doing this helps minimize your efforts while having an eye for maximizing your profit.   

Chatbot also effectively leads your sales team by notifying them about hot leads using the survey and feedback option. The conversion rate for satisfying the customers and leading them to become loyal customers is higher than most of their competitors. 

Key Features

  • Effective chatbot widget. 
  • Generate quality leads.
  • Appointment booking system. 
  • Boost conversions.  
  • Gathers important feedback. 
  • Easy configuration. 

6. Chatra

Chatra is a chatbot plugin that will act as your sales solution. It will entertain your customers by answering their questions, relieving them of their concerns and helping them to place their orders. 

Chatra will help you maintain continuous interaction with customers; you can view the list of visitors who are currently online and have a conversation with them directly or use bots to reply to the frequently asked questions by the visitors quickly. It will also let you keep track of visitors who are about to leave. Facebook integration will assist you in grabbing the attention of a larger quantity of followers by sending and receiving chats directly from the plugin. You can easily understand your customers by observing their patterns and analyzing past conversations from history. This plugin will gather the client’s contact information, so even if they leave, you can always have a way to start again.     

With Chatra, you can initiate a conversation with the target customers by evaluating their needs. There’s also a group chat option so any urgent matter can be discussed and solved subsequently.  

Key Features

  • Customized chatbot templates. 
  • Smooth design.
  • Stores contact information. 
  • Live typing insights. 
  • Exit-intent features for leaving customers. 
  • Facebook, email, and WooCommerce integration. 

7. MyAlice

MyAlice is a multichannel helpdesk service that is directed to help eCommerce stores by enhancing their customer engagement and sales. It’s a modern platform that serves countless ECommerce and DTC brands to grow progressively. 

MyAlice is your straightforward reply to resolving customer relationship problems by delivering stellar ways to increase customer engagement and sales. This plugin provides moderate ways to engage with customers effortlessly and simultaneously increase conversions. MyAlice will connect all social platforms and website tallies in a single place with the purpose you don’t need to switch between tabs to respond to customers from different platforms. It will also simplify your work by placing customer interactions in a single box, such as the ordering process, order canceling, order updates, etc. Not to forget, you can constantly monitor your agent’s conversion quality and conversion rates; measure the performance of your customer service teams.

MyAlice will help you to address your customer’s problems 24/7 efficiently. It will always assist you in automating your repetitive tasks and provide agent collaboration to make your customer support smooth and fast. 

Key Features

  • One dashboard to maintain diverse channels. 
  • Provides customer information and order history from one place. 
  • Coding-free programmed approach for repetitive tasks. 
  • Agent collaboration for better support.
  • Details stats of agent performance, customer response, and conversion rates. 
  • Preserves customer contact information and establishes target customers. 

8. ChatBot

ChatBot leverages the power of artificial intelligence to have a continuous connection with the customers, boost engagement and consequently turn the traffic into a growing revenue. 

ChatBot is a platform for designing, distributing, and tracking chatbots across channels. You can use the drag-and-drop interface to create an automated chatbot. ChatBot offers several default templates for you to use to create any customized conversation scenarios. These task-specific templates will complete various tasks to serve your objective. The AI-powered chatbots will automatically and continuously gather information by running an algorithm in the background to correctly interpret and analyze customers’ input. If you own any small business, ChatBot will act as a personal virtual assistant for your business to access the power of automated bots. 

ChatBot will allow you to integrate your chatbot with popular messaging platforms and use these features to encourage your customers to chat and interact more. 

Key Features

  • Trouble-free setup. 
  • Easily customizable chat widget. 
  • Drag and drop intuitive interface. 
  • Integration with Facebook Messenger, LiveChat, Slack, and others.
  • Task-specific templates. 
  • Open API, webhooks, and Zapier integration. 

Conclusion 

Your website or blog might be detail-oriented; you might think you have provided all the necessary information. Still, customers will ask their questions directly and want an answer as soon as possible. A chatbot will ease your support department’s efforts by responding to your customers with preset feedback. It can deduce the customer’s requirements and redirect them to a suitable medium.

This is the end of our recommendation. We hope you’ve already found what you’ve been looking for. If you still have any questions, don’t be shy. Ask us, and let us know through the comment section. And if you find this article informative, don’t forget to share it on your social media accounts.

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