7 Best WordPress WhatsApp Plugins To Improve Customer Support Services

Best WordPress WhatsApp Chat Plugins

Customers always love to shop online from a particular website if that website responds instantly. Therefore, let your customer connect with you through WhatsApp since it is one of the quickest chatting platforms. 

As an owner, if you use one of the best WordPress WhatsApp plugins, it will let your customer contact you instantly without filling out any additional contact form or registering to your website. For providing the best live chat customer support, WhatsApp is the best.

Moreover, not all the customers who visit your WordPress website have the time to have a detailed look at your product page. Therefore, they can ask you questions about the products through WhatsApp and get responses immediately.

Using the WhatsApp WordPress plugins, you can instantly send out your best offers to your customers, order or receive products, provide customer services, etc. You can also pre-set responses for your customer when you are away.

Best WhatsApp Plugins for WordPress

As a blogger and a business person, getting instant feedback from your customers through WhatsApp will help you grow faster. Here are the top WordPress WhatsApp plugins that we have picked for you.

Plugin Name

Active Installs

Ratings

Price

Download

WP Social Chat

100,000+

Free & Pro

WP Chat App

60,000+

Free & Pro

WP Sticky Button

10,000+

Free

Chaty

100,000+

Free & Pro

WhatsApp Click to Chat

1,500+(Sale)

Pro

Buttonizer

80,000+

Free & Pro

Joinchat

500,000+

Free & Pro


WP Social Chat

WP Social Chat is one of the famous WhatsApp chat plugins that enables your customer to contact you via WhatsApp. 

This WordPress WhatsApp plugin offers you to add a WhatsApp button to your website. A simple click on the button will open a conversation from your website to your WhatsApp number. 

Again, using this WhatsApp WordPress plugin, you can set pre-set messages that will automatically be the first message when initiating contact. 

The button is also customizable as you can customize the shape and add a custom icon. This WordPress WhatsApp plugin allows you to choose between two button layouts and different colors. 

However, it also offers a pro version that allows you to add multiple WhatsApp phone numbers, display button business hours, and many more. 

Key Features

  • Supports Shortcodes & Widgets
  • Can Display WhatsApp Button on Product Pages
  • Two Button Layouts
  • Custom Button Text & User Message
  • Add Custom Icon in Button
  • Vertical & Horizontal Positions
  • Multiple WhatsApp Phone Numbers (Pro)
  • Page Targeting (Pro)
  • Show Button on Custom Post Types & Taxonomies (Pro)

Price

Free Version | Premium Version starts from $49.


WP Chat App

WP Chat App allows you to set up direct support for your customer with its fantastic user interface. This WordPress WhatsApp plugin for WordPress enables you to embed a floating button, page icon, widget, etc. 

Like the previous WhatsApp chat plugin, it allows you to add multiple customer service representatives to assist customers effortlessly. You can also use the plugin on WooCommerce product pages. 

For WooCommerce WhatsApp Button, this WhatsApp chat plugin lets you choose a specific agent for products, display the WhatsApp button after Add to Cart, etc. And also can order or receive the products directly from WhatsApp. 

Furthermore, it supports multilingual plugins such as WPML, Polylang, etc. Besides, its UI/UX is designed in such a way that anyone can use the plugin without any coding knowledge. 

Key Features

  • Multiple Agent Accounts
  • Receive & Order Products Directly From WhatsApp
  • Supports Multilingual Plugins
  • Shortcode Support
  • Event Tracking (Pro)
  • Show WhatsApp Button on WooCommerce Product Pages
  • Add Custom Avatar, Working Hours, etc. (Pro)

Price

Free Version | Pro Version costs $25.


WP Sticky Button

WP Sticky Button is a straightforward plugin that allows you to add a sticky WhatsApp Button on your website. 

Though the plugin has no advanced features, it still manages to get the job done. It allows you to add default WhatsApp messages for your visitors and customize the button. You can adjust the controller’s button position, margin, width, and height. 

Besides, you can modify the icon type, size, and image. Additionally, the plugin offers you to adjust the position of the button for mobile, desktop, and tablet separately. 

Key Features

  • Customize Icon’s Height, Width, Margin, etc.
  • Add Custom Icon
  • Add WhatsApp Default Message
  • Add WhatsApp Number
  • Customize Icon Display Functionality for Separate Devices
  • Change the Button Position

Price

Free Version.


Chaty

If you are looking for an advanced WordPress WhatsApp chat plugin, Chaty is one of the best you should try. It is designed to effortlessly connect you with your visitors on WhatsApp or WhatsApp Business. 

Using Chaty, you can let your user use their favorite social media channels to contact you. It supports over 25 chatting platforms such as Messenger, WhatsApp, Viber, Slack, Telegram, and many other chatting platforms. 

To provide you the better WhatsApp communication features, it offers a WhatsApp popup chat window, WhatsApp Merge Tags, WhatsApp Agents, and many more. Besides, your visitor can also call you using the Click-To-Call option. 

With the advanced time-to-trigger feature, you can adjust the timer to trigger the Call-to-Action button to appear before the customer and connect with you. 

Key Features

  • Supports 25 Social Media Platforms
  • Display Promotions Via Data Scheduling
  • Google Analytics Integration (Pro)
  • Click-To-Call Option
  • Set Display Trigger of the Widget’s Appearance
  • Customize Chat Icons, Text on Hover, etc.
  • Choose 7 Custom Colors & 4 Chat Button Designs
  • WhatsApp Chat Popup
  • Add Multiple Agents in a Single Channel (Pro)
  • Traffic Source Targeting (Pro)
  • Pre-set WhatsApp Chat Message (Pro)

Price

Free Version | Pro Version starts from $39.


WhatsApp Click to Chat

WhatsApp Click to Chat is a premium WhatsApp plugin that lets you embed a click-to-chat WhatsApp widget on your website. 

The plugin is highly compatible with WooCommerce as it lets you show a contact button before & after your Add-To-Cart button for all products. Furthermore, you can also set availability by time and days for each account.

This WhatsApp chat plugin ensures you can add several WhatsApp accounts, each with its color scheme and composition of the text. Again, it lets you set support hours to provide live support to your customers. 

Besides showing a WhatsApp widget on your entire website, it enables you to display a contextual WhatsApp account via shortcodes, referring to your business partners, friends, and families. 

As it is an advanced plugin, we’ve detected some advanced features such as page targeting, Google Analytics & Facebook integration, pre-populated text, and many more to improve your customer service.

Key Features

  • Display Multiple Accounts
  • WooCommerce Product Page Button
  • Set Availability by Time & Days for Each Account
  • Supports WPML
  • Page Level Targeting
  • Pre-populated Text
  • WhatsApp Link on Your Content Using Shortcodes
  • Compatible with GDPR 

Price

Pro Version costs $9.


Buttonizer

Add a floating action button such as a WhatsApp chat in less than 10 seconds using Buttonizer. It lets you automate your social media marketing by enabling you to send out tweets and Facebook & Instagram posts on your behalf. 

This WhatsApp WordPress plugin is packed with more than 30 click actions that you can easily apply to your websites. Those actions include a click-to-chat and a click-to-call button. You can add buttons for Messenger, WhatsApp, LINE, Snapchat, etc. 

Moreover, you can also add buttons for receiving phone calls, social sharing, SMS, or emails. There is also a styling option available as you can adjust button color, add a background image, create a custom class & ID for each button, etc. 

With Buttonizer, you can add multiple floating buttons to one position, and at the same time, you can also hide the other action buttons too. When the customer clicks the button, the button will pop out all specific buttons you’ve assigned for the page. 

Key Features

  • Amazing Animation Effects for Buttons
  • Google Analytics Support
  • Can Set Several Action Button into One Place
  • Multiple Settings for Mobile & Desktop
  • Click to Call Functionality
  • More than 30+ Click Actions
  • Chat Button Customization
  • Add Custom JavaScript Code (Pro)
  • Add Background Image (Pro)
  • Add Custom Class & ID to Each Button (Pro)

Price

Free Version | Pro Version starts from $30.


Joinchat

Let your visitors chat with you with their favorite chat application with the power of Joinchat. This WhatsApp plugin for WordPress lets you place a floating button at the bottom of your website to provide the best customer support. 

It is packed with useful advanced options such as when the button should appear, the delay time, the position, how it would appear on different devices, etc. Again, you can add a tooltip or call-to-action to grab the user’s interest immediately. 

The plugin can display your next big discount offers on different pages. This WhatsApp plugin supports a chatbot by which you can add custom responses to assist customers immediately in your absence. 

Key Features

  • Chatbot Support (Add-on)
  • Customizable Colors & Themes for Button
  • Add Dynamic CTA for Each Page
  • Multiple Support Agents
  • WooCommerce Integration
  • WhatsApp Contact Button Block
  • Google Analytics Integration
  • Modify Chat Triggers
  • Multi-Language & RTL Support

Price

Free Version | Pro Add-ons start at 49€.


Conclusion

Hope this article has helped you get enough idea regarding WordPress WhatsApp chat plugins. Each of the enlisted plugins is highly capable of letting your visitors contact you via WhatsApp. 

These plugins will surely leave an impact on improving your customer’s overall shopping experience and will skyrocket your sale. Therefore, start using anyone from the list today and stay connected with your customer for a lifetime. 

If you’ve enjoyed the post, feel free to share your thoughts regarding these plugins. And also, feel free to share the post on your social media with your friends and family. 

You may also check out our other posts based on WordPress below.

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