6 Best WordPress Slack Plugins To Improve Customer Experience

Best WordPress Slack Plugins to Increase Customer Experience

Slack provides you with the fastest way to connect to your customers directly via live chat. It is a great tool that can be used as a robust project management application. 

If you want to improve your customer experience even further, you need to try WordPress Slack plugins that simultaneously let you connect to your visitors easily. 

Slack is primarily a communication tool that lets you connect to your team anytime, any place. It takes your team’s productivity to a different level. 

Furthermore, you can also use modified Slack bots that let you deal with your customer even if you are away. You can define custom messages for some common questions. Plus, anyone from your team can join right away to assist any particular customer. 

Slack lets you do even more. It integrates with eCommerce plugins such as WooCommerce, Easy Digital Downloads, etc., and receives notifications if any purchase is made or fails. There are even more functionalities to discover about these Plugins. 

Now let’s check out those functionalities and the list of the best WordPress Slack Plugins. 


Plugin

Rating

Version

Download

Uncanny Automator

Free & Pro

Social Intents

Free & Pro

Chatlio

Free & Pro

Support Board

Premium-Only

Easy Digital Downloads

Free & Premium

WP Down Slack Alert

Free

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6 Best WordPress Slack Plugins

Uncanny Automator

Uncanny Automator is a robust automation plugin that allows you to create powerful automation by connecting WordPress plugins and third-party apps. 

It works as a bridge to connect WordPress and other external web apps. Besides, it integrates with popular WordPress plugins such as Elementor, Memberpress, WPForms, etc. 

This WordPress Slack plugin is also compatible with numerous web apps such as Google Drive, Zoom, and Slack. Using the Uncanny Automator WordPress Slack plugin, you can get notifications on slack from your WordPress website. 

It can notify you whenever a visitor completes the form submission, completes a purchase, a new article is published, a new member subscribed to your mailing list, etc. 

Key Features

  • No-Code Automation Tool
  • Integrates with Almost Every Form Builder Plugins
  • Integrates with WooCommerce, WooCommerce Memberships
  • Supports Easy Digital Downloads
  • Well-Documented Plugin
  • Supports Common WP Triggers & Actions
  • Integrates with Google Sheets (Pro)
  • Slack Integration (Pro)
  • Integrates with Zoom (Pro)

Available Version & Price: Free Version | Pro Version starts from $199/year for a single website. 


Social Intents

Social Intents is a live chat plugin that allows you to embed Slack Live chat into your WordPress website so that you can chat directly with your visitors and have a great sale. Therefore, you will not require any other messaging tool. 

You can also customize the chat widget before adding it to your website and can add custom color, text, logos, tab styles to the chat widget. 

The plugin is robust enough to handle unlimited live chat agents and multiple live chat widgets. Besides, you can set up targeting rules and set timers to trigger proactive invites at the right time for the right customer. 

You can also define the slack profile photos, name, chat availability, and many more. Besides, you can use Slack Slash commands to send some common responses for common questions. 

The exciting part of this WordPress Slack Plugin is that it provides you with an incredible Dashboard to see how you’re doing with the chat reports and export data to your external systems. 

Key Features

  • Slack & Microsoft Teams Integration
  • Chat Directly with Customers Without Any Other Chatting Tools
  • Advanced Targeting Rules
  • Define Auto Answers for Common Questions
  • Unlimited Chat Agents
  • Configurable Pre-Sales Form
  • Proactive Chat Triggers
  • Online & Offline Forms
  • Chat History, Missed Chats, & Offline Messages

Available Version & Price: Free Version | The Premium Version starts from $199/year for a single site.


Chatlio

Chatlio is another free solution to connect your teams using Slack. It’s a straightforward plugin that lets you place a chatbox on the webpage through which your visitors can message you directly.

You can customize the button widget, chip widget, and tab widget for customization. You can change the icon, background, widget shape, and typography. Plus, you can add custom CSS to take complete control of the entire widget design.

It can automatically send triggered messages to your visitors to increase visitor engagement. You can define answers for those common inquiries. 

Besides, anyone on your team can see the notification in your Chatlio channel and join in the conversation at any time.  

Again, this WordPress Slack plugin comes with a great dashboard that lets you take complete control of your chat widget’s design and behavior. You can even generate custom reports to get significant customer chat history & statistics.

Key Features

  • Customization of Button Widget, Chip Widget, & Tab Widget
  • Send Custom Messages to your Visitors Using Chatlio Triggers
  • Zapier Integration
  • Supports Image and File Uploads
  • Direct Engagement by Your Entire Team
  • Chatlio Dashboard
  • Team Members Can Join in the Chat Immediately
  • Takes Screenshot from a Customer Directly from Slack

Available Version & Price: Free Version | The Paid version starts from $29/month for a single website. 


Support Board

Support Board is one of the best premium WordPress Slack plugins for chatting and connecting with your customer using Slack. 

It’s packed with robust AI-driven conversation tools and intelligent triggers that can engage your visitor by answering some default answers whenever you are not online. 

As it seamlessly integrates with Slack, any member of your team can assist customer inquiries. Using Support Board, you can also show popup, rich messages, login/user registration directly from the chat to your customers.

Support Board is also equipped with a beginner-friendly admin panel that gives you complete control of the chat. The admin panel allows you to save replies, manage users & user conversation, customer insight, etc. 

Furthermore, it also lets you edit, modify or even delete messages. Everything you do with chat gets synchronized in Slack automatically. It is one f the best available live chat tool that enables you to handle your customer via Slack. 

Key Features

  • AI-Driven Conversation Tools
  • Smart Triggers to Engage Visitors
  • Rich Messages & Surveys
  • Registration & Login to Chat
  • Intuitive Admin Panel
  • Multilingual & RTL Support
  • Manga Users & User Conversation
  • Customer Insights
  • Message Editors

Available Version & Price: Premium Version is available at Codecanyon for $59.


Easy Digital Downloads

Easy Digital Downloads is a famous WordPress e-commerce plugin that lets you sell virtual products efficiently in the easiest way. It enables you to sell from ebooks to WordPress plugins, PDF files to Images, anything virtual you can think of.

It is packed with robust features such as shopping cart customization, a better customer management system, data analysis, and reporting. 

There is hardly any business that is complete without a detailed analysis. Easy Digital Downloads has a built-in reporting platform to see the stats, make custom reports, etc. 

It also offers you the flexibility to accept payments through Stripe, Google pay, and any other credit card. You can even add additional payment gateways & recurring payments if you want. You can even generate discount codes too. 

With this WordPress e-commerce plugin, you can easily integrate with Slack and other third-party apps flawlessly. The Slack integration lets you send customized notifications from your Edd store to your Slack channel. 

You have complete control to modify the notification text, icon, etc. It assists you and your team in monitoring everything from Slack. 

You can set your trigger to send notifications whenever a new user gets registered, and a discount code is applied, a new purchase is made, etc. 

Key Features

  • Set Custom Payment Gateways
  • Cart Customization
  • Detailed Data Analysis
  • Supports Slack Integrations
  • Modify Slack Notification Text, Icon, etc. 
  • Send Custom Notifications From EDD Store to Your Slack Channel
  • Create Custom Discount Codes
  • Secure File Protection

Available Version & Price: Free Version | The Premium Version starts from $199/year for a single site. 


WP Down Slack Alert

WP Down Slack Alert is designed to send notifications automatically on your favorite channel of your Slack Team.

It immediately notifies you whenever your website is down so that you can take measures as soon as possible. This WordPress Slack plugin is based on WordPress Core Recovery mode that sends notifications when your site goes into recovery mode.

It is packed with a dedicated Setting Screen to define your Slack channel configuration and create a modified bot for your notifications. 

Besides, it has a helpful configuration wizard for your Slack API token that takes a few moments to complete the process. You can define the plugin’s settings with dedicated PHP constants if you have coding knowledge.  

Key Features

  • Lightweight plugin
  • Options to Add Custom Codes
  • Configuration Wizard for Slack API Token
  • Instantly Notifies You When Your Website is Down
  • Sends Notifications Automatically in Your Slack Team

Available Version & Price: Free Version


Conclusion

That’s all for today’s list. Hope you have found enough details about Best WordPress Slack Plugins. All of the plugins on the list help to integrate with Slack successfully. 

Do share your thoughts in the comment section. If you’ve enjoyed the post, consider sharing the post on your social media with your friends and family. 

We also have a list of the related posts below that might interest you. Do check them out. 

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